The coronavirus pandemic is an escalating and ever-changing issue.

We have been following the coronavirus crisis very closely and based on developments within the last few weeks, we are referring people to the CDC website for official updates and information.


You can visit the CDC website here:



Missouri Department of Health & Senior Services

— You can visit the MDHSS website by clicking here —



On Tuesday, March 17, 2020 the Social Security Administration closed ALL local Social Security offices to the public for in-person service.  This change impacts the nearly 3.5 million U.S. citizens across the country who rely on their local Social Security office each month to get help applying for and receiving benefits. 

**Full press release about the situation:


Here is a link from Communication Service for the Deaf.  This site has resources about COVID-19video with American Sign Language and has a way for the customer to ask questions via video chat using ASL or by text.



The Missouri Job Centers (Joplin & Monett) continue to watch the conditions within the region, consult with medical experts and follow CDC guidelines. This is an ever-changing situation. The Missouri Job Centers (Joplin & Monett) are closed to the public at this time, you can reach the staff at (417) 629-3000 regular business hours.




If you need to Job Search, create/update resumes and more, go to:





Helping Unemployed Americans

The Department announced new guidance on unemployment insurance for states in response to COVID-19. The new guidance helps states implement new legislation that makes workers who are normally not eligible for unemployment benefits—such as self-employed and gig workers—eligible for benefits and that provides expanded unemployment insurance benefits for all workers.








If you have been laid off, dismissed or experiencing decreased hours – info can be found on:


Employment Transition During Covid-19 Pandemic Transcripts (Downloadable)

Employment Transition During COVID Script for Translation – (Spanish)

Employment Transition During COVID Script for Translation – (English)


Paid Sick and Family and Medical Leave for COVID-19

The U.S. Department of Labor issued a temporary rule related to implementing new paid sick leave and expanded family and medical leave under the Families First Coronavirus Response Act.


In response to COVID-19, the Department of Social Services is extending the Low-Income Home Energy Assistance Program from March 31, 2020 to May 31, 2020 for Missourians who have not previously applied. LIHEAP helps low-income Missourians with a one-time payment for their primary heating bills from November through May 31, 2020. To be eligible for the program, low-income Missourians must:

  • Be responsible for paying home heating costs,
  • Have $3,000 or less in bank accounts, retirement accounts, or investments,
  • Have a household income less than 135 percent of the federal poverty level (a monthly income of $2,400 for a family of three or $2,897 for family of four) and,
  • Be a U.S. citizen or legally admitted for permanent residence.







FREE ACCESS to Behavioral Health Crisis Services:


Straight talk phone holders may get an additional 35GB of data service if they text COVID to 611611


Find food assistance, help paying bills, and other free or reduced cost programs, including new programs for the COVID-19 pandemic:


High school equivalency students to They can create an account and have access to study guides, lessons, and practice tests for the HiSET. 


Harvard is offering free courses!

A Rhetoric class that includes persuasive writing:  


A class on basic probability (I’m guessing none of us would consider this basic in reality)  


A class on meteorology (not on the HiSET much, but lots of people are interested in weather in their real lives) 


We also use the websites below. Students can go to most of them through youtube and type in any lesson they want to view! 







General prep:







PLEASE COMPLETE THE VERY BRIEF SURVEY BELOW!  To receive assistance, we need updated, accurate info on Employers, who closed or decreased work, who needs people, who laid people off, what your challenges are – so that we can request and obtain that help!  


Covid-19 Workforce Response Survey:  (Helps attain Grants/Disaster Relief Funds)


PLEASE CONTACT the Missouri Job Centers if you need ANY assistance.  

Missouri Job Center, 730 S. Wall, Joplin or 100 S. Maple, Monett or call (417) 629-3000



This is the link to the Small Business Administration site that has information to assist small businesses with low interest loans due to any needs they may have as a result of impacts due to the COVID-19 situation. – GREAT INFO AND UPDATES!!


COVID-19 Resources from Missouri SBDC at Missouri Southern

Listed below are several resources. We encourage you to contact your local bank for more information.
SBA Fact Sheet – Economic Injury Loans –Missouri Declaration


CLICK BELOW FOR INFORMATION FROM: The U.S. Equal Employment Opportunity Commission


The EEOC enforces workplace anti-discrimination laws including the Americans with Disabilities Act (ADA) and the Rehabilitation Act, including the requirement for reasonable accommodation and rules about medical examinations and inquiries.

  • The ADA and Rehabilitation Act rules continue to apply, but they do not interfere with or prevent employers from following the guidelines and suggestions made by the CDC about steps employers should take regarding the Coronavirus.
  • The EEOC has provided guidance, consistent with these workplace protections and rules, that can help employers implement strategies to navigate the impact of Coronavirus in the workplace.
  • The EEOC guidance identifies relevant established ADA and Rehabilitation Act principles and answers questions frequently asked about the workplace during Coronavirus-like events such as:

o    How much information may an employer request from an employee who calls in sick, in order to protect the rest of its workforce during a Coronavirus-like event?

o    When may an ADA-covered employer take the body temperature of employees during a Coronavirus-like event?

o    Does the ADA allow employers to require employees to stay home if they have symptoms of the Coronavirus?

o    When employees return to work, does the ADA allow employers to require doctors’ notes certifying their fitness for duty?

CLICK BELOW FOR INFORMATION FROM: The U.S. Equal Employment Opportunity Commission



Please contact us with any concerns, needs or support:


More information will be shared as it becomes available.




During times of uncertainty and crisis, people come together to support one another. COVID-19 is a new test of our collective strength. As millions are on lockdown and businesses are closing, unemployment is spiking. Paying rent and utilities, getting food and finding basics like diapers is tougher than ever before. 

United Way Worldwide’s COVID-19 Community Response and Recovery Fund supports communities by helping local United Ways respond, and bolstering 211, the go-to information resource in times of crisis. Calls to 211 for help with basics have risen more than 300% in some areas, and are expected to top 27 million calls over the next six months. That’s more than twice the usual call volume that 211 fields in a typical year. 

NOTE: You can dial 211 to speak to someone about local assistance at any time. The 1-866-211-9966 number you may have seen on social media is only available for residents of Indianapolis. Please be aware that financial assistance related to COVID-19 is not available for individuals everywhere.




As some nonprofits begin to feel the financial impact of so many closures and increased needs due to COVID-19, The Community Foundation of the Ozarks (CFO) is stepping up to help with grants.

The CFO, a charitable foundation serving 58 counties in southern and central Missouri, is accepting applications for the grants now. This fund is targeted to help nonprofits serving people affected by the coronavirus outbreak across the CFO’s service region.

Agencies may apply for up to $25,000 in funding, according to CFO. Agency partnerships of at least three collaborating organizations may apply for up to $40,000 in funding.

This grant program will remain open as long as funding is available throughout the COVID-19 recovery process. Nonprofits and their IRS equivalent organizations and agencies may apply.  This includes many  civic agencies and churches meeting important needs in their communities. 

CFO says the funding for these grants comes from a previous $1 million commitment, but it continues to accept donations from the general public.

For more, you can go to



Missouri Food Stamp Benefits increase and get extension

JEFFERSON CITY, MO – In response to the nutritional needs of low-income Missourians during the COVID-19 pandemic, the Department of Social Services Family Support Division requested and has been approved for a waiver from the United States Department of Agriculture (USDA), Food and Nutrition Service (FNS) to extend Food Stamp/SNAP certification periods by six months for those re-certifications coming due in March, April and May. This action prevents Food Stamp benefits from ending during the COVID-19 pandemic. DSS is also currently waiving all work requirements for able-bodied adults without dependents through the end the federal emergency COVID-19 declaration.

“For the health and well-being of low-income Missourians who rely on Food Stamp benefits, Missouri sought changes to the administration of the Food Stamp program in this state to meet the needs of our most vulnerable citizens,” said Governor Parson. “No Missourian will have their Food Stamp benefits end for the present time, and they do not need to take any actions to ensure their benefits will continue.”

As part of the Families First Act, Missouri will issue Pandemic Food Stamp/Supplemental Nutritional Assistance Program (P-SNAP) benefits. This means all households currently eligible for SNAP will receive the maximum amount for the household size. This P-SNAP benefit increase will automatically be added on the normal date the recipient receives their SNAP benefit for the month of April. This increase will affect 310,000 Missouri households (660,000 people). For example, for a household of three under P-SNAP, the maximum allotment is $509, and for a household of four, the amount is $646.

In addition to P-SNAP, families with children eligible for free or reduced-price lunch in all Missouri school districts that close at least five consecutive days will get a Pandemic EBT (Electronic Benefit Transfer) (P-EBT) card benefit for March, April and May. The amount is determined by the federal government and will be the value of the number of missed meals. This benefit will automatically be added to the Food Stamp/SNAP recipient’s EBT card. About 50 percent of Missouri public school students or 400,000 children will get this benefit. DSS is working with the Department of Elementary and Secondary Education (DESE) to identify and do outreach to families of children who do not get Food Stamp benefits but do get free or reduced-price lunch to enroll them in the P-EBT card program.

“Every Missourian must have access to food and the Department of Social Services has taken these actions so that low-income individuals and families have what they need to make it through this critical time,” said Jennifer Tidball, Acting Director, Department of Social Services. “Our most vulnerable citizens in Missouri must have essential needs met to ensurethey can cope with the impact of COVID-19.”

Any low-income individual or family who are now in need of Food Stamp or other benefits should reach out to the Family Support Division for help. Missourians can apply for services 24/7 online by visiting, or sending completed applications and verification documents by email to, or by fax to 573-526-9400. Missourians can also apply for Family Medicaid over the phone by calling 1-855-373-9994 during business hours Monday through Friday, 7:30 a.m. to 5:00 p.m.

This situation continues to evolve and the department will continue to evaluate ways to streamline access to essential services. For updated information on program accommodations and policy guidance visit MO HealthNet providers can find additional information online

The mission of the Department of Social Services is to empower Missourians to live safe, healthy, and productive lives. Visit to learn more about the Department of Social Services.


Food Pantries in the Joplin Job Center Area


UPDATED – Joplin Schools Nutrition Services will be providing daily breakfast and lunch for any child, ages 1-18 throughout this period of closure, beginning March 23. Friday’s pick up will also include weekend meals. Children do not need to be Joplin residents or enrolled in Joplin schools to qualify. You may pick up meals at any Joplin school location (except Early Childhood) from 11:00 a.m. to 12 p.m. or from any of our bus route drop off points. Children MUST to be present to receive their meals. Meals will be “pick up and go”, do not exit your vehicle. We apologize, but we are unable to accommodate dietary restrictions at this time. If you have questions you may contact the Child Nutrition Office at 417-625-5315. Please help us to estimate need by completing the form at


Food Pantries Direct Link – Joplin Area Food Pantries –


Crosslines Churches of the Joplin Area – Joplin, MO (417)782-8384

Emergency Food Program Crosslines requests that each congregation set aside at least one Sunday per month to donate food items giving them an opportunity for “hands on” mission giving. We serve an average of 750 families for food requests per month – generally on referral from the Jasper County Family Support Division, the American Red Cross, Economic Security Corporation, Community Hospice and any one of our 62 churches – are filled by volunteers. We strive to give our clients a wide variety of foods in order to help fulfill their needs

Helping Hands Ministries – Carl Junction, MO (417) 649-2202

Hours: Monday1:00pm 5:00pm, Wednesday 10:00am – 2:00pm. For more information, please call

Salvation Army – Carthage Pantry – Carthage, MO (417) 358-2262

Hours: Monday – Friday 8:30am – 2:00pm. For more information, please call

Crosslines – Carthage – Carthage, MO (417) 358-1577

Hours: Monday – Friday 8:00am – 12:00pm. For more information, please call

River Street Food Pantry – Carthage, MO (417) 359-8800

For more information, please call.

Help Center – Neosho, MO (417) 451-0884

Hours: Monday12:00pm – 4:00pmTuesday, Wednesday and Thursday 9:00am – 3:00pm. For more information, please call

Food Pantries in the Monett Job Center Area

Crosslines – Monett

510 E Cleveland

Monett, MO 65708


Food pantry and assistance

Harvest House

21172 Lawrence 1200

Aurora, MO 65605


Food pantry with curb side service

First Baptist Church

3rd St

Purdy, MO 65734


Food Pantry

First United Methodist Church – Monett

1600 N Central

Monett, MO 65708


Community Dinner Tuesday and Thursdays

Will have curb side service

Food pantry with delivery for at risk and elderly individuals

First United Methodist Church – Cassville

601 Gravel St

Cassville, MO 65625


Food Pantry

St Susanne Catholic Church

No physical address given must call

Food Pantry


Food Pantries in the Miami, OK Area

First Assembly of God Church in Commerce – Commerce, OK (918) 675-5222
First Assembly of God Church in Commerce is a food pantry. Serves Commerce, Oklahoma. * Make sure you check by calling the food pantry to confirm that they still are in operation and the hours as the hours have not changed.

North Miami Baptist Church Food Pantry – North Miami, OK (918) 542-0225
North Miami Baptist Church Food Pantry is a food pantry. Serves Ottawa County, Oklahoma.. * Make sure you check by calling the food pantry to confirm that they still are in operation and the hours as the hours have not changed.

Inter Tribal Council Inc – Miami, OK (918) 542-3443
Inter Tribal Council Inc is a food pantry. Serves Northeastern Oklahoma. * Make sure you check by calling the food pantry to confirm that they still are in operation and the hours as the hours have not changed.

Salvation Army Miami Food Pantry – Miami, OK (918) 542-3467
Salvation Army Miami is a food pantry. Serves Ottawa County, Oklahoma. Documentation Required: Furnish photo ID, proof of income, Social Security number for everyone in household, proof of residency and last 2 pay stubs.Food pantry service hours: Mondays through Fridays 8am – 2PM. 

Ottawa County Nutrition Coalition – Miami, OK (918) 542-9676
Ottawa County Nutrition Coalition is a food pantry. Serves Ottawa County, Oklahoma. Documentation Required: Social security card or picture ID.Food pantry service hours: Mondays through Fridays 1pm – 4PM. . * Make sure you check by calling the food pantry to confirm

Missouri’s Food Banks Respond to COVID-19

Charitable Food Network Urgently Needs Community Support

Columbia, MO (March 17, 2020) — Missouri’s food banks are experiencing a surge in demand as more people seek help during the Coronavirus (COVID-19) outbreak. The charitable food network is adopting new policies and practices to meet demand, but the safety net is experiencing unprecedented strain.

  • Many people are seeking help for the first time. Hourly wage workers and others who suddenly find their incomes negatively impacted are seeking help. Many may not even know what resources are available. These people are needing emergency food assistance in addition to the population already needing services.
  • School closures. Many Missouri children receive their nutrition from school meals. With more schools closing, food banks are attempting to help fill gaps in childhood feeding. This also affects backpack programs, where emergency food is sent home with children each weekend. This is food that is provided by the food banks and distributed by schools.
  • More volunteers are needed, but more people are staying home. One of the ways we can distribute large quantities of food is through volunteers both at the food banks and local agencies. However, more people are understandably hesitant to join in group volunteer efforts. We are asking anyone who is healthy and able to contact their local food bank for volunteer opportunities.
  • Fundraisers and food drives canceled. Like everyone else, we have had to cancel scheduled fundraisers and food drives. That means fewer resources during a time of higher demand.
  • Normal distribution methods impacted. Most emergency food is distributed in group settings like food pantries. We are working to find ways to distribute much-needed food while also controlling the number of people on-site to collect food at any one time. One method is mobile and drive-through options, but these can be more expensive and require additional volunteers.

 Community support is critical right now. Here are ways you can help:

  • Donate money. Every dollar given to Missouri’s food banks can provide at least 10 meals to families in need. It will help us get the food out more effectively and efficiently. People can give by texting FEEDMO20 to 44321.
  • Volunteer. If you are healthy and able, please contact your local food bank and inquire about volunteer needs. A link to your area’s food bank can be found here:
  • Do not hoard food. Many of us have stocked up on essential supplies, but others of us do not have the resources to do so. Clearing out shelves at local stores causes a shortage, which increases the need.

If you, or someone you know, needs emergency food assistance, please visit this website for more information on help available in your community:

We recognize that this unfolding situation has everyone anxious, but Missouri’s food banks need your help. Financial support will be necessary for food banks to meet the increased need they will be facing, as well as for the purchase of additional supplies for cleaning and with help in prepacking boxes of food for delivery. Please help spread the word and do what you can during this challenging time.

 Text to give: FEEDMO20 to 44321

Find your food bank:




Everything from Health updates (local, regional & national), take-out menus, remote working tools & more – can all be found here: