Man wearing a hard hat holding plans looking out the window of an office building

General & Operations Managers plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

Sample of reported job titles: Business Manager, Facilities Manager, Facility Manager, General Manager (GM), Operations Director, Operations Manager, Plant Manager, Plant Superintendent, Production Manager, Store Manager

Local Characteristics

  • Median Wage of $29.39/hr (-6% from 2015)
  • 1,641 Employed Locally
  • Projected Growth, 2018-2023: 7%
  • Retirement Risk: 25% of Local Employees Aged 55+
  • Gender Diversity: 25% of Local Employees are Female

NCRC/WorkKeys Targets*


Graphic Literacy
5 5 5

Training and Prep

More Info

*In 2017 NCRC/WorkKeys test names were revised from the older titles of Applied Math, Reading for Information, and Locating Information.